State Farm® Insurance Agent Joe Russo

"We have had State Farm for all our insurance needs for many, many years. They are fantastic! They are available to help us with all our questions and services as soon as needed. We highly recommend Joe Russo and his wonderful staff for all your insurance needs."

"Quick, courteous, and efficient"

"I have been with State farm for over 10 years, and Joe Russo and his team are absolutely the best! I recently had an issue come up with my car, and was taking care of with absolute professionalism and excellence! I highly recommend Joe Russo and his team to care for all of your insurance needs"

"Was able to my vehicle insured very quickly and sign documents to meet a deadline with the financial organization. Kathy & Joe provided EXCELLENT customer service!!!!"

"Joe Russo is always very helpful as are the others at the Charles Town office"

"I had a great experience dealing with Kathy (Joe Russo’s office) I had explained my situation to another agent elsewhere, and he did not complete our insurance agreement on the day we agreed upon. Kathy was able to turn the situation around and get my home and auto policies done quickly at a great rate. I can’t recommend this Office and her enough."

"Madison Cole was really polite, respectful and willing to help to find the right auto and home policies.
Thank Madison"

"Madison responded very quickly to my request for an auto quote and then asked if I would like a home insurance quote. Long story short, I got a bundled policy in less than an hour which saves me $75 a month! That’s $900 a year! Thanks to you, Madison, for such good and professional service. I definitely recommend State Farm. 5 stars!"

"Kathy Moler is a rock star…she is always willing to go above and beyond to ensure your needs are met. She has gone over my policy many times to determine if I have the right coverage for me and my family"

"I need to reestablish my automobile insurance. Mr Russo was above and beyond in his professionalism coupled with patience and kindness."

"Very Helpful. Explained everything in clear,understandable detail."

"Joe Russo at State Farm and his team are amazing. We have been with them for over 20 years and no complaints at all. Whenever we have filed a claim. Either Auto or Home they were right on it and never once questioned the claims. Amazing service all the time. I also referred a friend from Virginia to them to see if maybe they could help lower their insurance. Guess what. They were glad to help him and his family. They also were able to lower his insurance. Win win for all.
Amazing company to work with and would highly recommend him to everyone.
Jeff and Susan Knafla"

"I have dealt with them every since I got my driver's license"

"Great Team
Always willing to provide the perfect service
Thank you all"

"I’ve been with many insurance companies over the years and I must say state farm has been the best. Not only are their rates better than the competition, the personal attention you get from a local agent is unmatched. Kathy is always willing to help and has won me over with customer care. I truly feel the Joe Russo team are friends more than agents. I will always remember when Kathy called me and asked how I was doing. She mentioned I hadn’t made my annual payment. After having one of the busiest years in my career, it had totally slipped my mind. Rather than getting a late notice, she reached out and kindly reminded me. Had I not gotten a phone call, I wouldn’t have made my payment that day and would have been late. These are great folks and highly recommended!"

"The representatives at this location are the best! They make everything easy and quick! I highly recommend them!"

"Great insurance agent and assistant, Kathy.
Joe took considerable time to review our policies and hear our concerns and give us recommendations. Joe’s assistant, Kathy, was very helpful to us by texting a reminder our insurance renewal hadn’t been paid. Somehow I missed seeing my email reminder and I had forgotten all about it. She offered to put us back on the mailing list instead of electronic notices. It is so unlike me to be behind on any kind of payments so I was very appreciative of her reaching out to remind us so we could get it taken care of."

"Great place with great people. Fast and easy to work with. Would recommend"

"Joe was very kind and professional! Every time I’ve had to come in everyone was so nice and helpful love this place!"

"Very knowledgeable and friendly. Highly recommended."

"the best ever !!"

"Best agent ever!!!"

"Kamren is always on the ball and willing to assist with any task. I have been with this office for over 15 years and have absolutely no complaints."

"Joe and his office personnel have been great to work with. They are pleasant, friendly and professional during each interaction we have had. Also they are very responsive to our needs and they answer questions and are prompt with feedback online. Thank you Joe and crew!!"

"Jennifer Adam’s is amazing she is so helpful definitely go in to see her"